BlackLabs AI
Privacy Policy
PRIVACY POLICY
LAST UPDATED: JUNE 2026
At BlackLabs AI, your privacy isn't a legal box we check—it is foundational to the trust we build. In alignment with our commitment to transparency and our "no black boxes" philosophy, this policy outlines exactly how we collect, protect, and handle your information when you visit our website or engage with our services.
OUR POLICY
1. Data We Collect
We only collect information that you explicitly and voluntarily provide to us. This includes:
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Contact Forms & Booking Tools: Your name, business email, phone number, and any project details you share when booking a performance audit or strategy session.
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Technical Metadata: Basic, anonymous usage data (such as IP address, browser type, and pages visited) collected via clean site analytics to help us optimize our user experience on Wix Studio.
2. How We Use Your Information
We use your data strictly to execute our operational promises. Specifically to:
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Review your business infrastructure and prepare your custom automation blueprints.
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Respond directly to your inquiries and manage your project scheduling.
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Ensure our website remains secure and optimized for all modern devices.
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We do not sell, rent, or trade your data to third-party advertisers. Period.
3. AI Governance & Data Isolation
Because we build custom AI workflows and "Chat with Your Data" engines, we maintain an ironclad boundary regarding data governance:
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Any proprietary business data, document repositories, or internal knowledge bases shared with our lab during a project are kept completely isolated.
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We utilize encrypted, bank-grade storage infrastructure across certified AWS, Azure, and Google Cloud environments.
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Your company's private data is never used to train generic, public AI models. Your intellectual property remains entirely yours.
4. Data Retention & Security
Like a faithful guardian, we actively protect your information from unauthorized access, leakage, or alteration. We retain your personal data only for as long as necessary to fulfill the business purposes outlined in your specific project milestones or as required by law.
5. Your Rights & Control
You retain absolute ownership over your data. At any time, you have the right to request a copy of the personal information we hold about you, request corrections to that data, or ask us to completely delete it from our active systems.
CONTACT US
If you have any questions about our privacy infrastructure or want to request a data update, please reach out to us directly through our secure client channels.